| Untitled document All orders for stock merchandise received by 1:00pm E.S.T Monday-Saturdays will be shipped the same day if possible, or within 24-48 hours, except during holiday season. Out of stock, one-of-a-kind and handmade items may take longer to ship. Next day, 2nd day, 3 day select air service does not include weekends. If Saturday delivery is required, please specify. "Free Shipping" method will be chosen by Shirts Of Bamboo and will generally be USPS Parcel Post or UPS Ground. If you have a strong preference, please let us know in the comments on your order. UPS 2nd Day Air does not include Sunday as a transit day. If we ship 2nd Day Air on Friday, you will not receive your package until Tuesday. Return Policy Returns and exchanges are accepted within 30 days of your shipping date. We will credit your original form of payment. All unworn, non-laundered merchandise must be returned in original condition with tags intact. In the event of defective goods or a shipping error, we will absorb any additional shipping charges associated with the item. If you need to send something back because it is the wrong size, you pay to ship the item back to us, but we will pay shipping for the replacement item. If you try our bamboo clothing and are unhappy with it in the first 30 days, we will refund your money including shipping costs as soon as we receive the item(s) back from you. Jewelry Returns All one of a kind sterling silver jewelry is returnable for store credit only. All returns must be authorized by emailing us at returns@ShirtsOfBamboo.com. You will be issued a return authorization number. Please write the return authorization number on the return form and include it with the merchandise. ALL SALE/CLOSEOUT ITEMS ARE FINAL AND MAY BE EXCHANGED FOR SIZE, OR RECEIVE STORE CREDIT ONLY. |